FAQs

Frequently Asked Questions

How can we help you? Below you'll find answers to the questions that we are asked most about commercial flooring. If you have inquiries that are not addressed here, please feel free to contact us and we will get right back to you!

1I am pretty handy – why shouldn’t I buy commercial flooring and install it myself?
You can certainly do that but there are reasons why you should entrust your project with a professional.

1. The material is extremely heavy and bulky. We employ the use of pallet jacks, fork lifts, and the like to manage the materials.

2. Flooring installation is a system where proper floor preparation techniques and products are married with the correct adhesives.

3. Different products require different waste factors and cutting factors. The chances that you will not buy enough or have too much material may be an issue.

4. If there is a problem with the product, you have to recognize the issue before you install the material or the manufacturer may not honor the claim. We have relationships with the manufacturers who often go over and above to satisfy the issues.
2What is the difference between a commercial flooring contractor and a carpet store?
A carpet store is a great place to look at large samples of flooring for a residential project. The main street flooring dealer does some residential and smaller commercial fit outs. The commercial flooring contractor has to be concerned about such things as MSDS sheets, job hazard analysis, and attending weekly job meetings for projects that are many months in duration. There is a focus on industrial and construction projects.
3 How does a commercial flooring contractor show samples to customers? What is the process to get quotes?
The process begins with the client contacting CFIC for an estimate. If you have blueprints for your project, it would be helpful if you emailed them to us so that we can do a computerized take off. We will make an appointment either in person or virtually to talk about the project and look at the various areas that need flooring. We will then go to the site, take field measurements, look at the existing flooring conditions, and take pictures. We can then insert flooring options into your space to show you how a product may look. We would then order large samples and will send them to your office for review. Upon approval of your new look we can put together a detailed estimate for your review. We do this at no charge.
4 Why should you choose CFIC as opposed to someone else who does the same kind of work as we do?
Our company motto is to do whatever it takes to make sure our projects get installed correctly the first time. With a cumulative work experience of over 50 years we have the expertise to help you avoid mistakes that other less experienced salespeople may miss. On top of that, we offer four primary reasons why you should work with us and they are central to our mission of putting the customer first — communication, problem-solving, error-free installations, and a double guarantee.